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FAQ

Frequently asked questions

Everything about getting started, the markets we support, plans, and how your data stays private. Still stuck? Start free and try it.

Getting started

What is SmartOptions Journal?

Educational software that helps traders import trades, journal the reasoning behind each decision, evaluate their strategy rules, and improve through analytics and AI-assisted reviews. It is not a broker and does not execute trades.

Do I need to connect a broker?

No. You can import a broker CSV, add trades manually, or explore a sample workspace. There is no brokerage connection and no order execution.

How do I get my trades in?

Import a broker CSV — SmartOptions Journal reconstructs your positions from the fills — or add trades by hand. You can start on the Free plan with no credit card.

Markets

Which markets are supported?

Options, stocks, and futures are available today. Forex and crypto are on the roadmap and clearly marked coming soon — we would rather ship them when the numbers are accurate than show approximate economics.

Can I journal futures?

Yes. Common contracts (ES, NQ, CL, GC and more) import with tick size, tick value, and multiplier filled in automatically, and you can review performance in points and ticks, by contract and by day.

Plans & billing

Do I need a credit card to start?

No. The Free plan is free forever and never asks for a card. You can upgrade later if and when a paid plan pays for itself.

Can I cancel anytime?

Yes. You can cancel a paid plan at any time and keep access until the end of the period you already paid for. There are no cancellation fees and no hidden charges.

What happens when I reach a Free plan limit?

Nothing is deleted or hidden. We explain the limit you reached and which plan unlocks more capacity, and we offer an alternative where possible. For example, once you have used your monthly CSV import you can still add trades manually.

How does annual billing work?

Annual plans are billed once per year at roughly the cost of ten months, so you save about two months compared with paying monthly. You can switch between monthly and annual from the pricing page and in billing.

Can I upgrade or downgrade later?

Yes. You can move between plans at any time. Upgrades take effect immediately and downgrades apply at your next renewal. Your trades and journals are never removed when you change plans.

Is the Coach plan available yet?

Not yet. Coach adds client workspaces, shared templates, and progress tracking, and checkout stays disabled until those features are production-ready. Join the waitlist and we will let you know when it opens.

Is SmartOptions Journal financial advice?

No. SmartOptions Journal is educational software for reviewing your own trading process. It is not a broker or execution platform, it does not route orders or hold funds, and it does not provide personalized financial advice.

Your data & privacy

Are my trades private?

Yes. Your trades and journals live in your own workspace and are never shown on public pages. Public marketing pages contain no private workspace data.

Still have a question?

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